Meters are read every month, however from time-to-time situations such as a locked gate or a question over the total on your bill mean you’ll need to submit your own reading.

While your bill may have readings for water and/or natural gas, let’s focus on your electrical meter for now. 

Reading your electricity meter.

There are two types of meters that are still read manually, one with five or four dials, and one with a digital display.

How to read a meter with dials.

• Some dials turn clockwise, others counterclockwise.
• If the pointer is between two numbers, use the lowest number. 
• Mark down the number for each dial. 
  
   

How to read a digital meter. 

Digital meters are far easier to read. The display will alternate between two sets of numbers.

• If the display shows 8888, this means your meter is working.
• If the display shows Del and then a number (e.g. Del 100 kWh), this is the amount of electricity delivered (Del) to your home. 

How to submit your reading?

There are a couple ways to submit an electricity meter reading. 

1. The first and easiest is to take a photo of your meter and email it as an attachment.
2. You can report your reading online by using our submit a meter reading page.  

If you're unsure where to submit a meter reading outside of Calgary, you'll find more information on your bill.

Modernizing electricity meter reading.

Currently in Calgary, ENMAX Power is upgrading outdated meters with advanced metering technology. These meters automatically submit meter readings and represent the next step in providing customers with more convenience and reliability. You can learn more on our Advanced Metering page.