The regulated rate option (RRO)


A note about recent higher RRO pricing

The past two years have seen increased volatility in RRO pricing due to market conditions. The Government of Alberta introduced a temporary rate ceiling to help RRO customers manage electricity rate volatility, which is now being paid back by RRO customers. Learn more about Alberta’s rate ceiling repayment plan.

What is the RRO?

RRO electricity service comes with basic customer service options without having to sign up for a retail plan.

The RRO is set each month and depending on market conditions may go up or down which can affect what you pay on your bill.

Current Regulated Rate*


Rate ceiling repayment in effect for RRO customers.
Sign up for the RRO

Current Market Rate**



*Advertised rate does not include an administration fee, regulated charges depending on usage and service area, or taxes.

**Fluctuates monthly based on market conditions.

Do you live in Red Deer, Cardston, or Ponoka? The RRO rates in Red Deer, Cardston and Ponoka are set by the applicable municipal government and the RRO service is provided by ENMAX Energy Corporation. If you live in one of these municipalities, please contact us to set up the RRO: 310-2010 or 1-877-571-7111 (Outside Alberta), or you can sign up online.

About the Calgary RRO rate

About the Calgary RRO rate

The RRO rate fluctuates each month based on market prices for electricity in Alberta, which depends on the forecast supply and demand across the province. This means the RRO rate can rise or fall depending on market conditions and therefore, RRO bills can vary even when consumption remains similar. Each month the Alberta Utilities Commission (AUC) reviews and acknowledges the rates charged for RRO service in Calgary which have been determined in accordance with ENMAX Energy’s approved energy price setting plan.

Am I on the RRO?

Am I on the RRO?

If you haven’t made the choice to sign up with one of the more than 30 retail electricity providers in Alberta, your electricity is likely being provided by the RRO provider in your area.